Privacy Policy

1. Data Controller

The controller responsible for data processing on this website is:

Pineapple Apartments GmbH
Louisenstr. 60
01099 Dresden
Germany

Phone: +49 (0) 173 5400 726
E-Mail: team@pineapple-apartments.de

Commercial Register: HRB 40075
Register Court: Local Court Dresden

Managing Directors: Axel Fickert, Michael Stampka


2. General Information on Data Processing

The protection of your personal data is very important to us. We process your personal data exclusively in accordance with the applicable legal regulations, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the Telecommunications Digital Services Data Protection Act (TDDDG).

Personal data means any information relating to an identified or identifiable natural person.


3. Hosting and Website Operation

This website is operated via the service provider Smoobu GmbH, Pappelallee 78/79, 10437 Berlin, Germany. Smoobu provides the technical infrastructure and may process personal data on our behalf.

A data processing agreement pursuant to Art. 28 GDPR has been concluded with Smoobu.

Further information can be found at: https://www.smoobu.com/privacy-policy/


4. Access Data / Server Log Files

When visiting this website, information is automatically collected by the hosting provider. This includes in particular:

  • IP address
  • Date and time of access
  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Pages/files accessed

Processing is carried out to ensure the stable operation of the website and to improve security.

Legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest).


5. Direct Booking via Smoobu / Booking System

Our website offers the possibility to book accommodations directly. For this purpose, a booking system provided by Smoobu GmbH is integrated.

As part of a booking, the following data may be processed:

  • Name
  • Address
  • Phone number
  • Email address
  • Booking period
  • Payment information
  • Information about fellow travelers (if provided)

Processing is carried out for pre-contractual measures and contract fulfillment pursuant to Art. 6 para. 1 lit. b GDPR.

Where statutory retention obligations exist, processing is also based on Art. 6 para. 1 lit. c GDPR.


6. Contact Form / Contact Requests

If you contact us via contact form or email, the data you provide will be stored for the purpose of processing your request and possible follow-up questions.

This includes in particular:

  • Name
  • Email address
  • Phone number (optional)
  • Message

Legal basis is Art. 6 para. 1 lit. b GDPR (booking / contractual inquiry) or Art. 6 para. 1 lit. f GDPR (general inquiries).


7. Google Maps

Google Maps may be integrated on this website to display interactive maps.

Provider:
Google Ireland Limited
Gordon House, Barrow Street
Dublin 4, Ireland

When loading Google Maps, personal data, especially your IP address, may be transmitted to Google.

Use is based solely on your consent pursuant to Art. 6 para. 1 lit. a GDPR, provided a consent banner is used.

Further information: https://policies.google.com/privacy


8. Cookies and Consent Management

Our website uses cookies. Some cookies are technically necessary, while others serve convenience functions or external services.

Where non-essential cookies are used, this only takes place with your consent pursuant to Art. 6 para. 1 lit. a GDPR in conjunction with Section 25 TDDDG.

You may revoke your consent at any time with effect for the future.


9. Storage Duration

We store personal data only for as long as necessary for the respective purposes or as required by statutory retention periods.


10. Your Rights

You have the right to:

  • Access pursuant to Art. 15 GDPR
  • Rectification pursuant to Art. 16 GDPR
  • Erasure pursuant to Art. 17 GDPR
  • Restriction of processing pursuant to Art. 18 GDPR
  • Data portability pursuant to Art. 20 GDPR
  • Object pursuant to Art. 21 GDPR
  • Withdraw consent granted at any time with future effect

To exercise your rights, an informal notification is sufficient: team@pineapple-apartments.de


11. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority.

Responsible in Saxony in particular:

Saxon Data Protection Commissioner
Maternistraße 17
01067 Dresden
Germany


12. SSL / TLS Encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content.


13. Changes to this Privacy Policy

We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to reflect changes to our services.